PRIVACY POLICY

AI Compassion Coach – Privacy Policy (Validation Trial)
Effective Date: April 10, 2025 Updated: April 10, 2025

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This Privacy Policy describes how the AI Compassion Coach ("we," "us," or "our") collects, uses, and protects information during the use of the Service in its validation trial phase. By using the Service, you agree to the terms of this Privacy Policy.

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1. Information We Collect
We may collect and store the following types of information during your use of the AI Compassion Coach:

Interaction Data: This includes text conversations you have with the chatbot. These may be stored and reviewed for the purpose of improving the Service.
Usage Data: Non-personal information such as timestamps, message counts, or usage patterns.
Voluntary Feedback: If you provide optional feedback through forms or surveys, that information may also be stored.
We do not intentionally collect personal identifiers (such as your name, email, or contact details), but you should avoid sharing any sensitive or personally identifiable information in conversations.

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2. How We Use Your Information
We use collected data solely for:

Research and evaluation of the Service during this trial period.
Improving response quality, safety, and emotional effectiveness.
Internal analysis and reporting, using anonymized, aggregated data.
We do not use your information for marketing or advertising purposes.

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3. Data Storage and Security
All interaction data is stored in secure environments with appropriate safeguards. While we strive to protect your data, no system can be guaranteed 100% secure. By using the Service, you acknowledge this risk.

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4. Data Sharing
We do not sell, rent, or share your data with third parties except:

If legally required to do so (e.g., by subpoena or court order).
With research collaborators under strict confidentiality agreements, and only using anonymized data.

5. Children’s Privacy
The AI Compassion Coach is intended for users aged 18 and over. We do not knowingly collect information from individuals under 18 years of age. If you are a parent or guardian and believe your child has used the Service, please contact us to request deletion.

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6. Your Choices and Rights
Since this is a validation trial:

You may request that your data be deleted at any time by contacting us.
You may stop using the Service at any time, and no additional data will be collected.

7. Changes to This Policy
We may update this Privacy Policy as the Service evolves. Material changes will be posted with a new "Effective Date." Continued use of the Service after updates constitutes acceptance of the new terms.

8. Contact
For any questions, concerns, or data requests, please use the contact form on the Compassion Coach Website.